Protecting Patient Data in Clinics
Not a new duty — confidentiality is an obligation you already hold, applied to a screen, a phone, a system and a social account. Most leaks are not hacking: they are the reception screen facing the waiting room.
$59Subscription — one-time, lifetime access
01 — Overview
Overview
You have protected patient confidentiality since your first day in the profession. This book does not teach you a new duty — it applies a duty you already know to tools that appeared after it.
It opens with a question whose answer surprises everyone: where does patient data actually leak from? Not hacking. The reception screen facing the waiting room. The day’s schedule printed on the counter. An X-ray sent to the wrong number. A phone holding patient photos that syncs itself into a family cloud account. None of these is solved by software.
And it is a book of practice, not of law. I will not tell you what the regulations require, because requirements differ and change and any book that fixes them becomes a source of error — it sends you to the competent body for that, and gives you what to ask and what to do instead.
02 — What you will learn
What you will learn
Where your patients’ data actually lives — including the four places nobody lists
The waiting-room test: sit where the patient sits and see what they can read
A permission matrix for reception, nurse, doctor and accountant — and why the shared account is the most dangerous thing in the clinic
Fifteen questions for your system vendor, including the two nobody asks
Sending reports on WhatsApp with the least harm, and the three-second check before every attachment
Why consent to treatment is not consent to publication — with a separate consent form
Delete versus retain: the tension that makes general security advice wrong for a clinic
What no marketing agency is ever given, and the confidentiality agreement for every outside party
The first hour after a leak — and how to tell the patient yourself
A 48-question audit, a priority order that starts with what costs nothing, and a ninety-day plan
03 — The chapters
The chapters
- What You Are Protecting — and Why Patient Data Is Not Like Other Data
- The Data Inventory: Where Your Patients’ Data Actually Lives
- The Clinic as a Place: The Leak That Needs No Internet
- Internal Access: Who Sees What Inside the Clinic
- The Clinic System and Its Vendor: Fifteen Questions
- Messaging and WhatsApp: The Channel Everyone Uses
- Images and Consent: Before/After, X-Rays and Publication
- Paper: Storage, Movement, Destruction and the Archive
- Backups and Retention: Delete Versus Retain
- Third Parties: The Lab, the Insurer, the Accountant and Marketing
- The Incident: The First Hour — and How to Tell the Patient
- The Full Audit: 48 Questions and a Ninety-Day Plan
04 — What you get
What you get
12 chapters + a 15-term glossary
A 48-question audit with a ninety-day plan
Consent and confidentiality templates included
Print-ready PDF included (~57–68 pages)
05 — How subscribing works
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06 — Questions, answered
Questions, answered
Does this tell me what the law requires of me?
No, deliberately, and it says so on the first page. Requirements differ by specialty and change over time, and a book that states them becomes a source of error. It sends you to the competent body for retention periods, documentation and notification — and warns you not to rely on your system vendor for a legal question either.
Do I need a technical background?
None, and you need no budget either. The week-one priority list is almost entirely free: turn the reception screen, stop printing the daily schedule, get a shredder, turn off automatic image saving, call by first name. Those are the items with the greatest effect.
Is it for a specific specialty?
For any clinic where patients are seen: dental, general practice, dermatology, physiotherapy, or a small centre with several doctors. The before/after photography and consent chapter matters most to dental, dermatology and cosmetic practices, and the rest applies to all.
How do I pay and get access?
There is no online payment on this site. Send the request form, I contact you personally, we arrange payment (cash or local transfer), then you get a one-time activation code for one device with lifetime access.
07 — Send your request
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